1. Information We Collect

To deliver our services efficiently and securely, we collect the following types of information:

1.1 Personal Information

• Full name, address, email address, phone number, and date of birth
• Payment details, such as credit or debit card information
• Travel-related information, including passport details, visa status, and itinerary preferences

1.2 Non-Personal Information

• Technical data such as IP address, browser type, operating system, and device identifiers
• Usage statistics including pages visited, time spent on the site, and referring URLs

1.3 Cookies and Tracking Technologies

We use cookies, tracking pixels, and similar technologies to enhance your browsing experience, understand usage patterns, and tailor our content to better suit your preferences. You can manage these preferences through your browser settings.

2. How We Use Your Information

Your information helps us to:

• Process bookings, reservations, and payments
• Communicate with you regarding bookings, support, and travel updates
• Send newsletters, promotional materials, and updates (if you’ve opted in)
• Enhance our services, website functionality, and user experience
• Comply with legal obligations and protect against fraud or misuse

3. Sharing Your Information

We only share your data under the following circumstances:

3.1 Service Providers

• Airlines, hotels, tour operators, and car rental companies required to complete your booking
• Payment gateways and financial institutions for secure transaction processing

3.2 Business Partners

• Trusted marketing and analytics partners who help us deliver relevant offers and content

3.3 Legal Requirements

• When required by law, regulation, or to protect the rights, safety, or property of Travel ROX UK or our users

4. Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption, secure servers, and firewalls. While we take every reasonable step to safeguard your information, no system is entirely immune from risks. We encourage you to protect your login credentials and report any suspicious activity to us promptly.

5. Your Rights (Under UK GDPR)

As a data subject, you are entitled to the following rights:

• Access & Correction – Request access to your personal data or request corrections if inaccurate
• Data Portability – Receive a copy of your personal data in a structured, machine-readable format
• Erasure – Request deletion of your data where legally permissible
• Marketing Opt-Out – Unsubscribe from marketing emails via the link provided or by contacting us
• Cookie Preferences – Manage or disable cookies via your browser settings

To exercise any of these rights, please contact us at: [email protected]

6. Data Retention

We retain your information only as long as necessary for the purposes stated in this policy or as required by applicable laws and regulations.

7. Third-Party Links

Our website may contain links to external sites. Travel ROX UK is not responsible for the privacy practices or content of these websites. Please review their privacy policies before submitting any personal information.

8. Children’s Privacy

Our services are not intended for children under 16, and we do not knowingly collect their personal data. If you believe a child has provided us with personal information, please contact us immediately, and we will delete the data.

9. Updates to This Policy

We may periodically update this Privacy Policy to reflect changes in our services, practices, or legal obligations. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions or concerns about how we handle your personal data, you can reach out to us at [email protected].